Skip to Content
store_locator Store Locator
  • B2B enquiry
  • TRACK ORDERS
  • Contact Us
  • Compare ()
  • My Wishlist
  • Sign In
Luxor - Pens & Notebooks
Cart 0
Toggle Nav
user
Search
Advanced Search
Menu
  • Home
  • About Us
    • Overview
    • Milestones
    • Company's Vision
    • Rewards & Recognition
    • CSR & Media
  • Brands
    • Luxor Nano
    • Luxor
    • Parker
    • Parker Premium
    • Pilot
    • Waterman
    • Carioca
  • Collections
    • Pens & Stationary
      • Pens
      • Felt Tip
      • Roller Ball Pen
      • Specialized Pen
      • Calligraphy
      • Ball & Gel Pens
      • Fountain Pens
      • Markers
      • Washable
      • CD OHP
      • Permanent
      • Industrial
      • White Board
      • Notebooks
      • Premium Notebooks
      • Student Notebooks
      • Conference Pads
      • Pocket Diaries
      • Spiral Notebooks
      • Highlighter
      • Combopacks
      • Correction Pens
      • Limited Edition
      • Pocket Diary
    • Art & Hobbies
      • Coloring
      • Removable Color
      • Sketch pens
      • Activity Sets
    • Home & Hygiene
      • Hand Sanitizer
      • Disinfectant
      • Gadget Cleaner
  • Accessories
    • Catridge
    • Refils
    • Nibs
    • Tips
  • Gifts
    • By Occasion
      • Father's Day
      • Mother's Day
      • Teacher's Day
      • Children'S Day
      • Friendship Day
      • Valentine's Day
      • Women's Day
      • New Year
      • Farewell
      • Scholar Gifting
    • Festival
      • Rakshabandhan
      • Diwali
      • Others
    • Birthday & Anniversary
      • Kids
      • Teen age
      • Adults
    • Corporate Gifts
      • Personalize Gifts
    • Return Gifts
    • By Occation
      • Father's Day
      • Mother's Day
      • Teacher's Day
      • Friendship Day
  • Offers
  • Store Locator
Account
Settings
Language
Default Store View
  • Add More

UNABLE TO SERVE ANY ORDERS DUE TO COVID RESTRICTIONS. WE WILL GET BACK TO YOU SOON

  • Home
  • Return And Cancellation

Real email address is required to social networks

Please enter your email address below to create account.
Luxor

LOGIN

Recover Password?
New to Luxor? Create Account
- OR EASY USING -
Login with Facebook
Luxor

SIGN UP

Already have an account? Login

Forgot Password

Please enter your email address below to receive a password reset link.
Please type the letters and numbers below
Go back
  • SHIPPING POLICIES
  • RETURN & CANCELLATION
  • TERMS & CONDITIONS
  • PRIVACY POLICY
  • DISCLAIMER
  • FAQ'S

RETURN AND CANCELLATION

RETURN POLICY

  1. Return of products acceptable under any of the following condition

    When products delivered are in defective or damaged condition.
    When wrong product was received from what was ordered.
    In case of Personalized order, we will not entertain any cancellation request.

  2. In both of the above cases, we will completely refund the money once the products are returned to the origin. On your request, we will exchange that product with a new product.

  3. In case of personalized products if material returns back to origin due to non serviceable area then we will try to reship the order through alternate courier whose services luxor is availing. But incase no such courier is available with Luxor then request will be made for alternate serviceable address.

  4. Please inspect all goods carefully on delivery and immediately inform our customer service if you detect any damages or defects within 24 business hours of receiving the order.

  5. In other cases, if your shipment is lost by third party logistics provider we will refund your money or on your request replacement product will be shipped to you in next 5 business days.

  6. Please note that the product should be unused and tags should not be removed and it should be sent back along with original box and invoice within 2 business days.

RETURN ADDRESS

Luxor Writing Instruments Pvt Limited, A-40, Near White Tiger, Hosiery Complex, Phase 2 Ext. Gautam Buddha Nagar, Noida, U.P - 201305

7. We will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account.

8. The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 7 working days and credit would happen in 5 to 7 working days.

CANCELLATION POLICY

1.   No cancellation once the product is shipped.

2.   We can cancel your order before it get shipped and provide you 100% Store Credit Coupon.

3.  Store Credit Coupon can be used in your next purchase.

4.  If you cancel your order before it gets processed, we will provide you 100% Store Credit Coupon.

  • Home
  • Pens
  • Office Supplies
  • Brands
  • Corporate Gifts
  • About Us
  • Contact Us
  • Shipping Policies
  • Returns & Cancellations
  • Terms & Conditions
  • Privacy Policy
  • Disclaimer
Newsletter

Subscribe to get the best deals and interesting gifting ideas.


Payment Options
We Gladly Accept
Credit Card & Debit Card, Net banking
100% Secure Payments
Maestro Visa
  • Youtube
  • Instagram
  • Facebook
  • Twitter
  •  

    Luxor Writing Instruments Pvt Ltd.
    #229, Okhla, Phase 3
    Delhi 110020

  •  

    ecom@luxoroffice.com

  •  

    Mon - Sat / 10:00AM - 05:30PM

©Copyright 2021. All Rights Reserved.  Powered by Futuresoft India

Enquiry Form

Download